How To Fix COM_PAYCARD_AUTH000 - No payment card available; authorization not possible


SAP Error Message - Details

  • Message type: E = Error

  • Message class: COM_PAYCARD_AUTH -

  • Message number: 000

  • Message text: No payment card available; authorization not possible

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message COM_PAYCARD_AUTH000 - No payment card available; authorization not possible ?

    The SAP error message COM_PAYCARD_AUTH000: No payment card available; authorization not possible typically occurs in the context of payment processing, particularly when dealing with credit card transactions. This error indicates that the system is unable to find a valid payment card associated with the transaction, which prevents the authorization process from proceeding.

    Causes:

    1. Missing Payment Card Information: The customer or user may not have a payment card linked to their account.
    2. Inactive or Expired Card: The payment card may be inactive, expired, or otherwise not valid for transactions.
    3. Configuration Issues: There may be issues with the configuration of the payment processing module in SAP.
    4. User Permissions: The user may not have the necessary permissions to access payment card information.
    5. Data Entry Errors: There could be errors in the data entry of the payment card details.

    Solutions:

    1. Check Payment Card Information:

      • Ensure that the customer has a valid payment card linked to their account.
      • Verify that the card is active and not expired.
    2. Update Payment Card Details:

      • If the card is expired or inactive, update the payment card information in the system.
    3. Review Configuration Settings:

      • Check the configuration settings for the payment processing module in SAP to ensure that everything is set up correctly.
      • Ensure that the payment methods are properly configured and enabled.
    4. User Permissions:

      • Verify that the user has the necessary permissions to access and use payment card information.
    5. Data Validation:

      • Double-check the data entry for any errors or omissions in the payment card details.
    6. Consult Documentation:

      • Refer to SAP documentation or support resources for specific guidance related to payment processing and error handling.
    7. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing, such as F110 for automatic payment transactions.
    • Payment Card Management: Understand how payment card management works within your SAP system, including how to add, update, and delete payment card information.
    • SAP Notes: Check for any SAP Notes related to payment card processing and error messages, as they may provide additional insights or patches.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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