How To Fix COLL_PR_MSG035 - Creating Dispute Case failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: COLL_PR_MSG - Messages in Process Receivables

• Message number: 035

• Message text: Creating Dispute Case failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message COLL_PR_MSG035 - Creating Dispute Case failed. ?

  The SAP error message COLL_PR_MSG035 indicates that there was a failure in creating a dispute case within the SAP system. This error can arise from various underlying issues. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing Required Data: The dispute case may require certain mandatory fields that are not filled out correctly or are missing.
  Configuration Issues: There may be configuration settings in the dispute management module that are not set up correctly.
  Authorization Issues: The user attempting to create the dispute case may not have the necessary permissions or roles assigned.
  Data Consistency Issues: There may be inconsistencies in the data being used to create the dispute case, such as invalid customer or invoice information.
  System Errors: There could be temporary system issues or bugs that are causing the failure.
  
  Solutions:
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the documentation for the dispute case creation process to identify required fields.
  Review Configuration: Check the configuration settings in the SAP system related to dispute management. Ensure that all necessary settings are correctly configured.
  Verify User Authorizations: Confirm that the user has the appropriate roles and authorizations to create a dispute case. This may involve checking user roles in the SAP user management system.
  Validate Data: Ensure that all data being used (e.g., customer information, invoice numbers) is valid and exists in the system. Look for any discrepancies or errors in the data.
  Check System Logs: Review system logs for any additional error messages or warnings that may provide more context about the failure.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address known issues related to this error message.
  Contact Support: If the issue persists, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error and the steps taken to troubleshoot.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for dispute management for detailed information on the process and requirements.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., for dispute case management) that may help in troubleshooting.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to successfully create a dispute case in SAP.