How To Fix COD_BYD_ERP_INT002 - Multiple source systems for opportunities referenced in document &1

COD_BYD_ERP_INT002 - Overview

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 002

• Message text: Multiple source systems for opportunities referenced in document &1

What causes this issue?

Sales Document &V1& references multiple opportunity documents which were
created in different "CRM on Demand" servers.
Thus the confirmation message for this document cannot be assigned
uniquely to one "CRM on Demand" server.

System Response

No confirmation is sent to "CRM on Demand".

How to fix this error?

Create subsequent documents for the opportunities per "CRM on Demand"
server.
This might be ensured organizationally: if the usage of different "CRM
on Demand" servers is by Sales Organization, the subsequent documents
are split anyway, as sales organization is a header field in Sales
Documents. The same holds true if the split of the usage of "CRM on
Demand" servers is by distribution channel, division, customer or
customer segment.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

COD_BYD_ERP_INT002 - Details

• The SAP error message COD_BYD_ERP_INT002, which states "Multiple source systems for opportunities referenced in document &1," typically occurs in the context of integration between SAP Business ByDesign (ByD) and other systems, such as SAP ERP. This error indicates that there are multiple source systems associated with the opportunities referenced in a specific document, which can lead to confusion or conflicts in data processing.
  
  Cause:
  
  
  Multiple Source Systems: The error arises when the system detects that the opportunities linked to a particular document are originating from more than one source system. This can happen if:
  
  Opportunities are created or updated in different systems (e.g., ByD and ERP) and are not properly synchronized.
  There are inconsistencies in the configuration of the integration settings between the systems.
  
  
  
  Data Integrity Issues: There may be issues with data integrity, where the same opportunity is being referenced from different systems without proper mapping or identification.
  
  
  
  Solution:
  
  
  Check Integration Settings: Review the integration settings