How To Fix COD_BYD_ERP_INT004 - Type &1 of successor document is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 004

• Message text: Type &1 of successor document is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT004 - Type &1 of successor document is not supported ?

  The SAP error message COD_BYD_ERP_INT004, which states "Type &1 of successor document is not supported," typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error indicates that the system is trying to process a document type that is not recognized or supported for the specific operation being performed.
  Cause:
  
  Unsupported Document Type: The document type specified in the error message (represented by &1) is not configured or recognized in the integration settings between ByD and ERP.
  Configuration Issues: There may be a misconfiguration in the integration settings, such as incorrect mapping of document types between ByD and ERP.
  Version Compatibility: The version of the ERP system may not support the document type being sent from ByD.
  Data Integrity Issues: The data being sent may not meet the required criteria or format expected by the receiving system.
  
  Solution:
  
  
  Check Document Type Configuration:
  
  Verify the document type in the integration settings. Ensure that the document type being referenced is valid and supported in both ByD and ERP.
  If necessary, update the configuration to include the required document type.
  
  
  
  Review Integration Settings:
  
  Check the integration settings in both SAP ByD and the ERP system. Ensure that the mappings for document types are correctly set up.
  Look for any discrepancies in the configuration that might lead to unsupported document types.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for both ByD and ERP to understand the supported document types and any specific requirements for integration.
  
  
  
  Error Logs and Traces:
  
  Review error logs and traces in both systems to gather more context about the error. This can help identify the specific conditions under which the error occurs.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking configurations and settings, consider reaching out to SAP support for assistance. Provide them with the error details and any relevant logs for further analysis.
  
  
  
  Related Information:
  
  Integration Scenarios: Familiarize yourself with the integration scenarios between SAP ByD and ERP, as different scenarios may have different requirements for document types.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide updates related to this error message.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.