How To Fix COD_BYD_ERP_INT001 - Sales document items could not be assigned -> see long text.

SAP Error Message - Details

• Message type: E = Error

• Message class: COD_BYD_ERP_INT - Messages for CRM on Demand / ERP integration

• Message number: 001

• Message text: Sales document items could not be assigned -> see long text.

What causes this issue?

The system tried to access the sales items in sales processing within a
requirement routine of output determination.
The required assignment of a field symbol was not successful.
Reason might be that you used this requirement routine for a document
outside sales processing.

System Response

The system terminated.

How to fix this error?

Please check whether you assigned the requirement routine for the
'SalesOnDemand' opportunity confirmation to an output triggered by sales
processing.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message COD_BYD_ERP_INT001 - Sales document items could not be assigned -> see long text. ?

  The SAP error message COD_BYD_ERP_INT001 typically occurs in the context of integration between SAP Business ByDesign (ByD) and SAP ERP systems. This error indicates that there is an issue with the assignment of sales document items, which can arise from various reasons. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  
  Data Mismatch: The sales document items in ByD may not match the expected format or data structure in the ERP system. This could include discrepancies in item numbers, descriptions, or other attributes.
  
  
  Missing Master Data: Required master data (such as customer, product, or pricing information) may be missing or not synchronized between ByD and the ERP system.
  
  
  Configuration Issues: There may be configuration settings in either ByD or the ERP system that are not aligned, leading to issues in processing sales documents.
  
  
  Integration Errors: Problems in the middleware or integration layer (like SAP Cloud Platform Integration) can lead to data not being transferred correctly.
  
  
  Document Status: The status of the sales document in either system may prevent it from being processed (e.g., if it is in a locked state).
  
  
  Solutions:
  
  
  Check Data Consistency: Review the sales document items in both ByD and the ERP system to ensure that they match in terms of item numbers, descriptions, and other relevant attributes.
  
  
  Verify Master Data: Ensure that all necessary master data is available and correctly configured in both systems. This includes checking for the existence of customers, products, and pricing conditions.
  
  
  Review Configuration Settings: Check the configuration settings in both ByD and the ERP system to ensure they are aligned. This may involve reviewing integration settings, document types, and other relevant configurations.
  
  
  Monitor Integration Logs: If you are using middleware for integration, check the logs for any errors or warnings that could provide more context on the issue.
  
  
  Consult Long Text: The error message suggests checking the long text for more details. This long text may provide specific information about what is causing the issue.
  
  
  Test Integration: Conduct tests to ensure that the integration between ByD and the ERP system is functioning correctly. This may involve creating test sales documents and monitoring their processing.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide more detailed insights based on the specific configurations and data in your systems.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on integration issues between ByD and ERP.
  Documentation: Review the integration documentation provided by SAP for both ByD and the ERP system to ensure that all steps and configurations have been followed correctly.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By addressing the potential causes and following the suggested solutions, you should be able to resolve the COD_BYD_ERP_INT001 error effectively.