How To Fix CNV_DMC_SIN_AM739 - A '-' must be in the &2 place of the postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 739

• Message text: A '-' must be in the &2 place of the postal code &1

INCLUDE AM739 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

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• What is the cause and solution for SAP error message CNV_DMC_SIN_AM739 - A '-' must be in the &2 place of the postal code &1 ?

  The SAP error message CNV_DMC_SIN_AM739 indicates that there is an issue with the format of a postal code in the system. Specifically, the error states that a '-' (hyphen) must be in the specified position of the postal code.
  Cause:
  This error typically arises when the postal code does not conform to the expected format. In many systems, postal codes have a specific structure, and in this case, it seems that the postal code is expected to have a hyphen at a certain position (indicated by &2 in the error message). This could be due to:
  
  Incorrect Data Entry: The postal code may have been entered incorrectly, missing the hyphen or having it in the wrong position.
  Data Migration Issues: If data was migrated from another system, the postal codes may not have been formatted correctly.
  Configuration Settings: The system may have specific configuration settings that dictate how postal codes should be formatted.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Postal Code Format: Verify the postal code in question (indicated by &1 in the error message) and ensure that it includes a hyphen in the correct position as specified by the error message.
  
  
  Correct the Data: If the postal code is incorrect, update it to the correct format. For example, if the expected format is XXXXX-XXXX, ensure that the hyphen is placed correctly.
  
  
  Review Data Migration Procedures: If this error occurred during a data migration process, review the migration scripts or procedures to ensure that postal codes are being formatted correctly before they are loaded into the system.
  
  
  Consult Documentation: Check SAP documentation or configuration settings related to postal code formats to understand the expected structure.
  
  
  Test Changes: After making corrections, test the changes to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this error.
  Data Validation Rules: Review any data validation rules that may be in place for postal codes in your SAP system.
  User Training: Ensure that users entering postal codes are trained on the correct format to prevent future occurrences of this error.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.