How To Fix CNV_DMC_SIN_AM741 - A '-' must be in the &2 place of the company postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 741

• Message text: A '-' must be in the &2 place of the company postal code &1

INCLUDE AM741 OBJECT DOKU ID NA LANGUAGE EN

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM741 - A '-' must be in the &2 place of the company postal code &1 ?

  The SAP error message CNV_DMC_SIN_AM741 indicates that there is an issue with the formatting of a postal code in the system. Specifically, the error states that a '-' (hyphen) must be in the specified position of the company postal code.
  Cause:
  This error typically arises when the postal code format does not conform to the expected structure defined by the system. In many cases, postal codes in certain countries (like Singapore) have a specific format that includes a hyphen at a designated position. For example, a Singapore postal code is usually in the format "XXXXX-XXX", where the hyphen is required to separate the first five digits from the last three.
  Solution:
  To resolve this error, you should:
  
  
  Check the Postal Code Format: Verify that the postal code you are trying to enter or process follows the correct format. For Singapore, ensure that the postal code has the hyphen in the correct position.
  
  
  Correct the Postal Code: If the postal code is incorrect, update it to the correct format. For example, if the postal code is "1234567", it should be corrected to "12345-67".
  
  
  Data Validation: Implement data validation checks in your data entry processes to ensure that postal codes are entered in the correct format before they are processed.
  
  
  Consult Documentation: If you are unsure about the correct format for postal codes in your specific context, refer to SAP documentation or local postal guidelines.
  
  
  Testing: After making corrections, test the entry again to ensure that the error does not reoccur.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding this error message.
  Data Migration: If this error occurs during a data migration process, ensure that the data mapping and transformation rules are correctly defined to handle postal code formats.
  User Training: Consider providing training for users who enter postal codes to ensure they understand the required formats.
  
  By following these steps, you should be able to resolve the CNV_DMC_SIN_AM741 error and ensure that postal codes are correctly formatted in your SAP system.