How To Fix CNV_DMC_SIN_AM737 - The P.O. box postal code &1 must have a length of &2 or &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 737

• Message text: The P.O. box postal code &1 must have a length of &2 or &3

INCLUDE AM737 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM737 - The P.O. box postal code &1 must have a length of &2 or &3 ?

  The SAP error message CNV_DMC_SIN_AM737 indicates that there is an issue with the postal code format for a P.O. Box. Specifically, the error states that the postal code must have a length of either a specified value (&2) or an alternative value (&3). This typically occurs during data migration or data entry processes where postal codes are being validated against specific length requirements.
  Cause:
  
  Incorrect Postal Code Length: The postal code entered for the P.O. Box does not meet the required length criteria defined in the system.
  Data Migration Issues: If this error occurs during a data migration process, it may be due to incorrect mapping or transformation rules that do not account for the expected postal code formats.
  User Input Error: Users may have entered an incorrect postal code manually, leading to a mismatch in expected length.
  
  Solution:
  
  Check Postal Code Format: Verify the postal code entered for the P.O. Box. Ensure that it adheres to the required length specified in the error message.
  Update Data: If the postal code is incorrect, update it to match one of the acceptable lengths. This may involve correcting the input or reformatting the data.
  Data Migration Configuration: If this error arises during data migration, review the mapping and transformation rules to ensure that they accommodate the correct postal code lengths.
  Validation Rules: Ensure that the validation rules in the system are correctly configured to accept the expected postal code formats.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional context or solutions for this specific error message.
  Documentation: Review the documentation for the specific module or process you are working with to understand the expected formats for postal codes.
  Testing: After making corrections, test the input again to ensure that the error does not reoccur.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.