How To Fix CNV_DMC_SIN_AM735 - A '-' must be in the &2 place of the company postal code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CNV_DMC_SIN_AM - Messages for Business Address Services

• Message number: 735

• Message text: A '-' must be in the &2 place of the company postal code &1

INCLUDE AM735 OBJECT DOKU ID NA LANGUAGE EN

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CNV_DMC_SIN_AM735 - A '-' must be in the &2 place of the company postal code &1 ?

  The SAP error message CNV_DMC_SIN_AM735 indicates that there is an issue with the formatting of a postal code in the system. Specifically, the error states that a '-' (hyphen) must be present in a specific position of the company postal code.
  Cause:
  This error typically arises when the postal code format does not conform to the expected structure defined in the SAP system. In many cases, postal codes have specific formats that include a hyphen at a designated position. For example, in some countries, postal codes may be structured as "XXXXX-XXXX", where the hyphen separates the main part of the postal code from a secondary part.
  Solution:
  To resolve this error, you should:
  
  
  Check the Postal Code Format: Verify the postal code you are trying to enter or import. Ensure that it follows the required format, including the correct placement of the hyphen.
  
  
  Correct the Postal Code: If the postal code is incorrect, update it to include the hyphen in the correct position. For example, if the expected format is "12345-678", ensure that the postal code is entered as such.
  
  
  Data Validation: If you are importing data, ensure that the source data is validated for correct postal code formats before importing it into SAP.
  
  
  Consult Documentation: Refer to the SAP documentation or configuration settings related to postal codes for your specific country or region to understand the required format.
  
  
  Testing: After making the necessary corrections, test the entry again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might provide additional context or updates regarding postal code formats.
  Configuration Settings: Review the configuration settings in the SAP system related to address management and postal code formats.
  User Training: Ensure that users entering postal codes are trained on the correct formats to prevent similar errors in the future.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.