How To Fix CMS_COMMON038 - Enter system status mapping for Process Object &1 and Process Key &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_COMMON - Message Class for Common Service Functions

• Message number: 038

• Message text: Enter system status mapping for Process Object &1 and Process Key &2

What causes this issue?

You want to change the administration organizational unit of collateral
objects or collateral agreements. However, you have not specified the
required system status mapping for Process Object &V1& and Process
Control Key &V2&.

System Response

The system does not change the status of collateral agreements or
objects.

How to fix this error?

Ensure that the following are included in the status mapping:
All combinations of status transitions in the original administration
organizational unit are included in the status mapping.
Only valid source and destination statuses that are assigned to the
relevant status profiles are included.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_COMMON038 - Enter system status mapping for Process Object &1 and Process Key &2 ?

  The SAP error message CMS_COMMON038 indicates that there is a missing system status mapping for a specific Process Object and Process Key in the SAP system. This error typically arises in the context of the SAP Customer Management System (CMS) or similar applications where process management is involved.
  Cause:
  The error occurs when the system is trying to execute a process that requires a specific mapping of system statuses, but it cannot find the necessary configuration. This can happen due to:
  
  Missing Configuration: The required status mapping for the specified Process Object and Process Key has not been defined in the system.
  Incorrect Process Object or Key: The Process Object or Process Key being referenced may be incorrect or not properly set up.
  Transport Issues: If the configuration was recently transported from another system, it may not have been included or may have failed during the transport process.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the relevant configuration area in SAP where system statuses are defined (usually in the IMG - Implementation Guide).
  Navigate to the section for defining status mappings for the specific Process Object and Process Key.
  Ensure that the necessary mappings are created and active.
  
  
  
  Create Missing Mappings:
  
  If the mapping does not exist, create it by specifying the required Process Object and Process Key along with the corresponding system statuses.
  
  
  
  Verify Process Object and Key:
  
  Double-check the Process Object and Process Key being used in the transaction or process that triggered the error. Ensure they are correct and correspond to the expected values.
  
  
  
  Transport Check:
  
  If the configuration was recently transported, check the transport logs to ensure that the status mapping was included and correctly imported into the target system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on the Process Object and Process Key in question, as well as the expected status mappings.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (to access the IMG) or SM30 (to maintain table entries) to check or create the necessary mappings.
  Tables: The relevant tables for status mappings may include T_CMS_STATUS or similar, depending on your specific SAP version and configuration.
  Documentation: Always refer to the latest SAP Notes and documentation for updates or specific instructions related to your version of SAP.
  
  By following these steps, you should be able to identify and resolve the cause of the CMS_COMMON038 error in your SAP system.