How To Fix CMS_CAG000 - Internal error; technical key (GUID) for portion &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 000

• Message text: Internal error; technical key (GUID) for portion &1 not found

What causes this issue?

The technical key (GUID) of the collateral agreement portion, was not
assigned to a row of the portion details passed to the relevant function
module (API).

System Response

The collateral agreement portion details are not saved.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Use the function <ZH>CMS_API_GENERAL_GUID_CREATE</> to get a new GUID
and assign it to each row of the portion details sent to the API.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG000 - Internal error; technical key (GUID) for portion &1 not found ?

  The SAP error message "CMS_CAG000 Internal error; technical key (GUID) for portion &1 not found" typically indicates an issue related to the Content Management System (CMS) within SAP, particularly when dealing with content or documents that are expected to be retrieved or processed.
  Cause:
  
  Missing or Corrupted Data: The GUID (Globally Unique Identifier) referenced in the error message may not exist in the database, possibly due to data corruption, deletion, or an incomplete data migration.
  Configuration Issues: There may be misconfigurations in the CMS settings or the repository where the content is stored.
  System Inconsistencies: The error could arise from inconsistencies in the system, such as issues with the content repository or the underlying database.
  Versioning Issues: If the content has been versioned, the specific version may not be available or accessible.
  
  Solution:
  
  Check the GUID: Verify if the GUID mentioned in the error message exists in the database. You can do this by querying the relevant tables in the CMS database.
  Data Consistency Check: Run consistency checks on the CMS to identify and rectify any inconsistencies. This may involve using transaction codes like CMS_COCKPIT or CMS_ADMIN.
  Recreate Missing Content: If the content associated with the GUID is missing, you may need to recreate it or restore it from a backup if available.
  Review Configuration: Check the configuration settings of the CMS and ensure that all necessary components are correctly set up.
  System Logs: Review system logs for any additional error messages or warnings that could provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CMS_COCKPIT, CMS_ADMIN, and others that may help in managing and troubleshooting the CMS.
  Documentation: Review SAP documentation related to the Content Management System for best practices and troubleshooting steps.
  Backup and Recovery: Ensure that you have a backup and recovery plan in place for your CMS data to prevent data loss in the future.
  
  By following these steps, you should be able to diagnose and potentially resolve the error related to the missing GUID in the SAP CMS.