How To Fix CMS_CAG001 - Internal error; technical key (GUID) for business partner ID &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 001

• Message text: Internal error; technical key (GUID) for business partner ID &1 not found

What causes this issue?

A non-unique technical key (GUID) was assigned to a row of the data
passed to the API. The same GUID exists for another row of the table
passed to the API

System Response

The API cannot save the data, as a unique GUID is required for each
row.

How to fix this error?

Use the function <ZH>CMS_API_GENERAL_GUID_CREATE</> to get a new GUID
and assign it to each row of the data passed to the API.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG001 - Internal error; technical key (GUID) for business partner ID &1 not found ?

  The SAP error message CMS_CAG001 indicates that there is an internal error related to the business partner ID (GUID) not being found in the system. This error typically arises in the context of Customer Management or Customer Relationship Management (CRM) modules when the system is unable to locate the specified business partner.
  Cause:
  
  Missing Business Partner: The business partner ID you are trying to access may not exist in the system.
  Data Inconsistency: There may be inconsistencies in the database, such as missing entries or corruption.
  Authorization Issues: The user may not have the necessary authorizations to access the business partner data.
  Incorrect Configuration: There may be configuration issues in the system that prevent the proper retrieval of business partner data.
  Transport Issues: If the business partner was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  
  Verify Business Partner ID: Check if the business partner ID you are using is correct and exists in the system. You can do this by using transaction code BP to search for the business partner.
  Check Data Consistency: Use transaction codes like SLG1 to check for logs related to the error and identify any inconsistencies in the data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the business partner data. You can check this using transaction code SU53 after the error occurs.
  Recreate Business Partner: If the business partner is missing, you may need to recreate it using the BP transaction.
  System Configuration: Review the configuration settings related to business partners in the system to ensure they are set up correctly.
  Transport Request: If the issue arose after a transport, check the transport logs and ensure that all necessary objects were transported correctly.
  
  Related Information:
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  SLG1: Application Log
  SU53: Authorization Check
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team to investigate further.