How To Fix CMS_CAG002 - Internal error;Technical key (GUID)for document reference ID &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: CMS_CAG - Message Class for Collateral Agreement

• Message number: 002

• Message text: Internal error;Technical key (GUID)for document reference ID &1 not found

What causes this issue?

Each row of the associate data (business partners, documents, etc.) has
to be linked to the collateral agreement by assigning the collateral
agreement GUID to the link field in the structure. The link technical
key (GUID) was not assigned to a row of the data passed to the API.

System Response

The API cannot save the data.

How to fix this error?

Assign the collateral agreement GUID before calling the API.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CMS_CAG002 - Internal error;Technical key (GUID)for document reference ID &1 not found ?

  The SAP error message CMS_CAG002 indicates an internal error where the system cannot find the technical key (GUID) for a document reference ID. This error typically occurs in the context of the SAP Content Management System (CMS) or when dealing with document management functionalities.
  Cause:
  
  Missing Document Reference: The document reference ID provided does not exist in the system, which could be due to deletion or corruption of the document.
  Database Issues: There may be inconsistencies in the database, such as missing entries or corruption in the tables that store document references.
  Configuration Issues: Incorrect configuration settings in the CMS or related components may lead to this error.
  Transport Issues: If the system has recently undergone a transport of changes, it may not have been properly executed, leading to missing references.
  
  Solution:
  
  Check Document Reference ID: Verify that the document reference ID you are using is correct and exists in the system. You can do this by querying the relevant database tables or using transaction codes related to document management.
  Database Consistency Check: Perform a consistency check on the database to identify any missing or corrupted entries. This may involve using transaction codes like DB02 or SE11 to analyze the database tables.
  Recreate Missing Documents: If the document is missing, you may need to recreate it or restore it from a backup if available.
  Review Configuration: Check the configuration settings in the CMS to ensure everything is set up correctly. This may involve reviewing settings in transaction codes like OAC0 (for Archive Management) or OAC3 (for Document Management).
  Transport Management: If the issue arose after a transport, ensure that all necessary objects were transported correctly. You may need to re-transport or adjust the transport settings.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OAC0, OAC3, SE11, and DB02 for managing documents and checking database integrity.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs and any steps you have already taken to resolve it.
  Documentation: Review SAP documentation related to the Content Management System and document management for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.