How To Fix CM_PHRASE004 - Phrases could not be combined (dangerous goods document)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_PHRASE - General Phrases

• Message number: 004

• Message text: Phrases could not be combined (dangerous goods document)

What causes this issue?

You attempted to combine phrases that are found in the dangerous goods
document. However, the corresponding data record(s) in the dangerous
goods document are currently being processed.

System Response

The phrases are not combined.

How to fix this error?

Ensure that the data records are no longer locked by another user.
Start phrase combining again.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_PHRASE004 - Phrases could not be combined (dangerous goods document) ?

  The SAP error message CM_PHRASE004, which states "Phrases could not be combined (dangerous goods document)," typically occurs in the context of handling dangerous goods documentation within the SAP system. This error indicates that there is an issue with the combination of phrases that are required for the dangerous goods document.
  Cause:
  
  Incompatible Phrases: The phrases that are being combined may not be compatible with each other. This can happen if the phrases are meant for different types of dangerous goods or if they have conflicting information.
  Missing Phrases: Required phrases may be missing from the configuration, leading to an inability to generate a complete document.
  Configuration Issues: There may be issues in the configuration of the dangerous goods management (DGM) settings in SAP, such as incorrect settings in the phrase management.
  Data Integrity Issues: There could be inconsistencies or errors in the master data related to the dangerous goods, such as incorrect classifications or missing information.
  
  Solution:
  
  Check Phrase Configuration: Review the configuration of the phrases in the SAP system. Ensure that the phrases you are trying to combine are compatible and correctly set up in the system.
  Verify Dangerous Goods Master Data: Check the master data for the dangerous goods involved. Ensure that all necessary information is complete and accurate, including classifications and associated phrases.
  Review Documentation Requirements: Ensure that the documentation requirements for the specific type of dangerous goods are being met. This may involve consulting regulatory guidelines or internal policies.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  Testing: If changes are made to the configuration or master data, conduct tests to ensure that the phrases can now be combined successfully.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed information on dangerous goods management and phrase management.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Support: If the issue persists, consider reaching out to SAP support or consulting with a professional who specializes in SAP DGM for further assistance.
  
  By following these steps, you should be able to identify the root cause of the CM_PHRASE004 error and implement a solution to resolve it.