How To Fix CM_EHSDS_OM003 - SDS recipient '&1' has an e-mail address. E-mail output is used.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_OM - SDS Output Management Messages

• Message number: 003

• Message text: SDS recipient '&1' has an e-mail address. E-mail output is used.

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_OM003 - SDS recipient '&1' has an e-mail address. E-mail output is used. ?

  The SAP error message CM_EHSDS_OM003 indicates that there is an issue related to the output method for Safety Data Sheets (SDS) in the SAP Environment, Health, and Safety (EHS) module. Specifically, the message states that the SDS recipient has an email address configured, and the system is set to use email output for sending the SDS.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Configuration: The output type for the SDS might not be correctly configured to handle email output.
  Missing Email Address: Although the message states that the recipient has an email address, there could be issues with the format or validity of the email address.
  Output Determination: The output determination procedure may not be set up correctly, leading to conflicts in how the output is processed.
  Recipient Settings: The recipient settings in the system may not align with the expected output method.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Recipient Configuration:
  
  Go to the recipient master data and verify that the email address is correctly entered and formatted.
  Ensure that the recipient is set up to receive SDS via email.
  
  
  
  Review Output Type Configuration:
  
  Check the output type settings in the SAP EHS module to ensure that email output is properly configured.
  Navigate to the output determination settings and confirm that the correct output type is assigned for SDS.
  
  
  
  Output Determination Procedure:
  
  Review the output determination procedure to ensure that it includes the email output option for the specific SDS scenario.
  Make sure that the conditions for triggering email output are correctly defined.
  
  
  
  Test Email Functionality:
  
  Test the email functionality in the SAP system to ensure that emails can be sent without issues.
  Check if there are any restrictions or settings in the email server that might prevent emails from being sent.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help notes related to the EHS module and output management for any specific configurations or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP EHS Module: The SAP Environment, Health, and Safety module is designed to help organizations manage compliance with environmental regulations and workplace safety.
  Output Management: In SAP, output management is a critical component that determines how documents (like SDS) are generated and sent to recipients.
  Email Configuration in SAP: Ensure that the SAP system is properly configured to send emails, including SMTP settings and user authorizations.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CM_EHSDS_OM003.