How To Fix CM_EHSDS_OM001 - SDS recipient '&1' has no e-mail address; output to printer is used.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHSDS_OM - SDS Output Management Messages

• Message number: 001

• Message text: SDS recipient '&1' has no e-mail address; output to printer is used.

What causes this issue?

The output of safety data sheets by e-mail requires an e-mail address.
The system could not determine an e-mail address for the safety data
sheet recipient &V1&.

System Response

The output of safety data sheets by e-mail is not possible.

How to fix this error?

Provide the address and communication details for customer &V1&
(partner function '&V2&') in case you want to use the communication
channel e-mail.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHSDS_OM001 - SDS recipient '&1' has no e-mail address; output to printer is used. ?

  The SAP error message CM_EHSDS_OM001 indicates that the system is attempting to send a Safety Data Sheet (SDS) to a recipient, but the recipient does not have an email address specified in their master data. As a result, the system defaults to sending the output to a printer instead of via email.
  Cause:
  
  Missing Email Address: The primary cause of this error is that the recipient's master data does not include an email address. This could be due to incomplete data entry or oversight during the setup of the recipient's information.
  Configuration Issues: There may be issues with the configuration of the output types or the communication settings in the SAP system.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Recipient Master Data:
  
  Navigate to the relevant transaction (e.g., BP for Business Partner) to check the master data of the recipient.
  Ensure that the email address is correctly entered in the appropriate field.
  
  
  
  Update Email Address:
  
  If the email address is missing, add it to the recipient's master data.
  Save the changes and ensure that the data is correctly updated in the system.
  
  
  
  Verify Output Configuration:
  
  Check the output type configuration for SDS in the SAP system. Ensure that the output type is set up to send emails and that the necessary settings are correctly configured.
  You can use transaction NACE to check the output types and their settings.
  
  
  
  Test the Output:
  
  After updating the email address, perform a test to ensure that the SDS can now be sent via email without triggering the error.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult SAP documentation or support for further troubleshooting steps related to output management and email configuration.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  BP (Business Partner) for checking and updating recipient data.
  NACE for output type configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that the user has the necessary permissions to view and edit master data and output configurations.
  
  By following these steps, you should be able to resolve the error and ensure that SDS can be sent to the intended recipients via email.