How To Fix CM_EHHSS_INC_COMMON268 - You can delete only investigation steps that are not mandatory

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 268

• Message text: You can delete only investigation steps that are not mandatory

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON268 - You can delete only investigation steps that are not mandatory ?

  The SAP error message CM_EHHSS_INC_COMMON268 indicates that you are trying to delete investigation steps in the SAP Environment, Health, and Safety (EHS) module that are marked as mandatory. In this context, mandatory investigation steps are those that must be completed as part of a compliance or safety investigation process.
  Cause:
  The error occurs when:
  
  You attempt to delete an investigation step that is required for the completion of a specific investigation or process.
  The system enforces rules that prevent the deletion of mandatory steps to ensure compliance and data integrity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Investigation Steps: Check the list of investigation steps associated with the incident or process. Identify which steps are marked as mandatory.
  
  
  Complete Mandatory Steps: If the mandatory steps are not yet completed, you may need to complete them before you can proceed with any modifications or deletions.
  
  
  Change Step Status: If you believe that a mandatory step should not be mandatory, you may need to review the configuration settings in your SAP EHS system. This may require administrative access or assistance from your SAP EHS administrator.
  
  
  Consult Documentation: Refer to the SAP EHS documentation or help files for guidance on managing investigation steps and understanding the implications of mandatory steps.
  
  
  Seek Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP EHS expert for further assistance.
  
  
  Related Information:
  
  SAP EHS Configuration: Understanding how investigation steps are configured in your SAP EHS system can help you manage them effectively.
  User Roles and Permissions: Ensure that you have the appropriate permissions to modify investigation steps. Sometimes, user roles can restrict certain actions.
  Compliance Requirements: Familiarize yourself with the compliance requirements relevant to your organization, as they may dictate which steps are mandatory.
  
  By following these steps, you should be able to address the error message and manage your investigation steps appropriately within the SAP EHS module.