How To Fix CM_EHHSS_INC_COMMON271 - Cannot find form &1 of investigation step &2 for the selected language &3

CM_EHHSS_INC_COMMON271 - Overview

• Message type: E = Error

• Message class: CM_EHHSS_INC_COMMON - Incident Common Messages

• Message number: 271

• Message text: Cannot find form &1 of investigation step &2 for the selected language &3

What causes this issue?

You want to start an offline investigation step that sends an SAP
Interactive Form by Adobe in a language that you selected to the
specified e-mail address. However, no form in the selected language has
been configured for the offline investigation step.

System Response

The system cannot start the offline investigation step and does not send
the form.

How to fix this error?

Specify an SAP Interactive Form by Adobe in Customizing activity
<LS>Specify Forms</> under <LS>Environment, Health, and Safety->
Foundation for EHS -> Print Forms and Interactive Forms.</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_COMMON271 - Cannot find form &1 of investigation step &2 for the selected language &3 ?

  The SAP error message CM_EHHSS_INC_COMMON271 indicates that the system is unable to find a specific form associated with an investigation step in the selected language. This typically occurs in the context of SAP Environment, Health, and Safety (EHS) applications, particularly when dealing with incident management or similar processes.
  
  Cause:
  
  Missing Form: The form associated with the specified investigation step is not available in the system for the selected language.
  Language Configuration: The language settings in the user profile or the system may not be correctly configured, leading to the inability to retrieve the form.
  Data Inconsistency: There may be inconsistencies in the data or configuration settings related to the investigation steps and forms.
  Transport Issues: If the forms were recently transported from a development environment to production, there may have been issues during the transport process.
  
  
  Solution:
  
  Check Form Availability: Verify that the form for the specified investigation step exists in the system for the selected language.