How To Fix CM_EHHSS_INC_CHECKS426 - Incident workflow is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_CHECKS - Messages for incident checks ( for reports and actions )

• Message number: 426

• Message text: Incident workflow is not available

What causes this issue?

Incident workflow is not available

System Response

You want to add an action to the incident. However, you cannot add the
action because the incident workflow is not available.

How to fix this error?

The application does not allow you to add an action.

Procedure for System Administrators

Contact your system administrator and investigate the reason why the
incident workflow is not available.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_CHECKS426 - Incident workflow is not available ?

  The SAP error message CM_EHHSS_INC_CHECKS426 indicates that the incident workflow is not available for the specific scenario you are trying to execute. This error typically arises in the context of SAP Environment, Health, and Safety (EHS) management, particularly when dealing with incident management workflows.
  Causes:
  
  Workflow Configuration Issues: The incident workflow may not be properly configured in the system. This could be due to missing or incorrect settings in the workflow definition.
  Missing Workflow Template: The required workflow template for incident management may not be activated or available in the system.
  Authorization Issues: The user may not have the necessary authorizations to access or execute the incident workflow.
  System Settings: There may be system settings or parameters that are not correctly set up, preventing the workflow from being triggered.
  Version Compatibility: The version of SAP EHS being used may not support the specific workflow you are trying to access.
  
  Solutions:
  
  
  Check Workflow Configuration:
  
  Go to the workflow configuration settings in SAP and ensure that the incident workflow is correctly defined and activated.
  Use transaction code SWDD to check the workflow definition and ensure it is active.
  
  
  
  Activate Workflow Template:
  
  Ensure that the relevant workflow template is activated. You can check this in the workflow administration area (transaction code SWU3).
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to execute the incident workflow. This can be done by checking the user roles and authorizations in transaction code SU01.
  
  
  
  Check System Settings:
  
  Review the system settings related to incident management and workflows. Ensure that all necessary parameters are set correctly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation for your specific version of EHS to ensure that you are following the correct procedures for incident management workflows.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SWDD: Workflow Builder
  SWU3: Automatic Workflow Customizing
  SU01: User Maintenance
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to this error.
  Documentation: Review the SAP Help Portal for detailed information on configuring workflows in SAP EHS.
  
  By following these steps, you should be able to identify and resolve the issue related to the CM_EHHSS_INC_CHECKS426 error message.