How To Fix CM_EHHSS_INC_CHECKS428 - &4: Complete tasks in investigation execution step "&1" first

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_CHECKS - Messages for incident checks ( for reports and actions )

• Message number: 428

• Message text: &4: Complete tasks in investigation execution step "&1" first

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_CHECKS428 - &4: Complete tasks in investigation execution step "&1" first ?

  The SAP error message CM_EHHSS_INC_CHECKS428 typically indicates that there are tasks that need to be completed in a specific investigation execution step before proceeding further. This error is often encountered in the context of SAP Environment, Health, and Safety (EHS) Management, particularly when dealing with incident management or risk assessments.
  Cause:
  The error occurs when:
  
  You are trying to execute or finalize a step in the investigation process without completing the required tasks in a previous step.
  There are dependencies between steps in the investigation execution process, and the system enforces that all tasks in the current step must be completed before moving on.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Step: Check the error message for the specific step indicated by &1. This will tell you which investigation execution step you need to focus on.
  
  
  Complete Required Tasks:
  
  Navigate to the investigation execution step mentioned in the error message.
  Review the tasks that are listed as incomplete.
  Complete all the required tasks in that step. This may involve filling out forms, entering data, or performing specific actions as defined by your organization's processes.
  
  
  
  Save Changes: After completing the tasks, ensure that you save your changes.
  
  
  Retry the Action: Once all tasks in the specified step are completed, try to execute the action that triggered the error again.
  
  
  Related Information:
  
  Documentation: Refer to the SAP EHS documentation for detailed guidance on the investigation execution process and task management.
  User Roles: Ensure that you have the necessary permissions to complete the tasks. Sometimes, user roles may restrict access to certain functionalities.
  System Configuration: If the issue persists, it may be worth checking with your SAP administrator to ensure that the system is configured correctly and that there are no underlying issues affecting the investigation process.
  
  If you continue to experience difficulties, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.