How To Fix CM_EHHSS_INC_CHECKS430 - You cannot create the task. The investigation step is in status "&1".

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHHSS_INC_CHECKS - Messages for incident checks ( for reports and actions )

• Message number: 430

• Message text: You cannot create the task. The investigation step is in status "&1".

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_CHECKS430 - You cannot create the task. The investigation step is in status "&1". ?

  The SAP error message CM_EHHSS_INC_CHECKS430 indicates that you are trying to create a task in the context of an investigation step that is not in a status that allows for task creation. The message specifies that the investigation step is in a certain status (represented by "&1"), which is preventing the task from being created.
  Cause:
  The primary cause of this error is that the investigation step you are trying to work with is in a status that does not permit the creation of tasks. This could be due to several reasons, such as:
  
  The investigation step is already completed or closed.
  The investigation step is in a status that is not configured to allow task creation (e.g., "In Progress", "Closed", etc.).
  There may be workflow rules or configurations that restrict task creation based on the status of the investigation step.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check the Status of the Investigation Step:
  
  Navigate to the investigation step in question and check its current status. Ensure that it is in a status that allows for task creation.
  
  
  
  Change the Status:
  
  If the status is incorrect, you may need to change it to a status that allows task creation. This may require appropriate permissions or roles.
  
  
  
  Review Configuration:
  
  If you have access to the configuration settings, review the workflow or status management settings to ensure that the statuses are correctly defined to allow task creation when appropriate.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for your specific version of SAP to understand the allowed statuses for task creation in the context of investigation steps.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context.
  User Roles and Permissions: Ensure that your user role has the necessary permissions to create tasks and modify investigation steps.
  Workflow Management: Familiarize yourself with the workflow management in your SAP system, as it may have specific rules regarding task creation based on the status of related objects.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.