How To Fix CM_EHHSS_INC_CHECKS424 - Incident workflow is not yet started; try again later

CM_EHHSS_INC_CHECKS424 - Overview

• Message type: E = Error

• Message class: CM_EHHSS_INC_CHECKS - Messages for incident checks ( for reports and actions )

• Message number: 424

• Message text: Incident workflow is not yet started; try again later

What causes this issue?

You wanted to perform any of the following tasks:
Change incident category
Set incident status to <LS>Closed</>
Set incident status to <LS>Void</>
However, you cannot perform the task until the incident workflow is
started by the corresponding back end process.

System Response

The application cannot execute the task.

How to fix this error?

Close the incident and wait until the incident workflow is started.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_CHECKS424 - Incident workflow is not yet started; try again later ?

  The SAP error message "CM_EHHSS_INC_CHECKS424 Incident workflow is not yet started; try again later" typically indicates that there is an issue with the incident management workflow in the SAP Environment, Health, and Safety (EHS) module. This error suggests that the workflow for the incident has not been initiated or is still in the process of being started.
  Causes:
  
  Workflow Not Triggered: The incident workflow may not have been triggered due to system configuration issues or missing settings.
  System Performance Issues: There may be delays in the system processing due to performance issues, causing the workflow to take longer to start.
  Authorization Issues: The user may not have the necessary authorizations to start or view the workflow.
  Technical Errors: There could be underlying technical issues, such as database locks or system errors, preventing the workflow from starting.
  
  Configuration Issues: Incorrect configuration in the workflow settings or in the EHS module can lead to this error.
  
  Solutions:
  
  Retry Later: As