How To Fix CM_EHHSS_INC_CHECKS423 - &4: You cannot change the category of &1; approval tasks are still open

CM_EHHSS_INC_CHECKS423 - Overview

• Message type: E = Error

• Message class: CM_EHHSS_INC_CHECKS - Messages for incident checks ( for reports and actions )

• Message number: 423

• Message text: &4: You cannot change the category of &1; approval tasks are still open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHHSS_INC_CHECKS423 - &4: You cannot change the category of &1; approval tasks are still open ?

  The SAP error message CM_EHHSS_INC_CHECKS423 indicates that you are trying to change the category of an incident (or task) in the SAP system, but there are still open approval tasks associated with that incident. This is a common issue in systems that manage workflows and approvals, as changing the category of an incident while it is still under review or approval can lead to inconsistencies in the workflow.
  
  Cause:
  The primary cause of this error is that the incident you are trying to modify has pending approval tasks. The system prevents changes to ensure that the integrity of the approval process is maintained. This is a safeguard to avoid situations where an incident's category is altered while it is still being evaluated or approved.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Open Approval Tasks: 
  
  Navigate to the incident in question and check for any open approval tasks. You can usually find