How To Fix CM_EHFND_PC_SRQ021 - Task for request &1 to submit new substance (&2; &3; &4) triggered.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

  • Message number: 021

  • Message text: Task for request &1 to submit new substance (&2; &3; &4) triggered.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CM_EHFND_PC_SRQ021 - Task for request &1 to submit new substance (&2; &3; &4) triggered. ?

    The SAP error message CM_EHFND_PC_SRQ021 typically relates to issues in the process of submitting a new substance request in the SAP Environment, Health, and Safety (EHS) module. This error can occur due to various reasons, including configuration issues, missing data, or system settings that need to be adjusted.

    Cause:

    1. Missing Required Data: The request for the new substance may be missing mandatory fields or data that are required for submission.
    2. Configuration Issues: There may be issues with the configuration of the EHS module or the specific settings related to substance management.
    3. Authorization Issues: The user may not have the necessary permissions to submit a new substance request.
    4. System Errors: There could be underlying system errors or bugs that are causing the request to fail.

    Solution:

    1. Check Required Fields: Review the substance request form to ensure that all mandatory fields are filled out correctly. Look for any highlighted fields or error messages that indicate missing information.
    2. Review Configuration Settings: Consult with your SAP EHS administrator to verify that the configuration settings for substance management are correct and complete.
    3. User Authorization: Ensure that the user attempting to submit the request has the appropriate authorizations. This may involve checking user roles and permissions in the SAP system.
    4. System Logs: Check the system logs for any additional error messages or details that could provide more context about the failure. This can help identify if there are any underlying issues that need to be addressed.
    5. Consult Documentation: Refer to SAP documentation or support notes related to the CM_EHFND_PC_SRQ021 error for any specific guidance or troubleshooting steps.
    6. Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.

    Related Information:

    • SAP Notes: Search for SAP Notes related to the error message CM_EHFND_PC_SRQ021 in the SAP Support Portal. These notes may contain specific fixes or patches.
    • EHS Configuration Guides: Review the configuration guides for the SAP EHS module to ensure that all settings are correctly implemented.
    • User Training: Ensure that users are adequately trained on how to submit substance requests and understand the required fields and processes.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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