How To Fix CM_EHFND_PC_SRQ022 - Task to refresh product list triggered.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 022

• Message text: Task to refresh product list triggered.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ022 - Task to refresh product list triggered. ?

  The SAP error message CM_EHFND_PC_SRQ022, which indicates that a task to refresh the product list has been triggered, typically arises in the context of SAP's Enterprise Resource Planning (ERP) systems, particularly when dealing with product management or catalog management functionalities.
  Cause:
  
  Data Synchronization Issues: The error may occur due to inconsistencies or delays in data synchronization between different systems or modules within SAP.
  Configuration Errors: Incorrect configuration settings in the product catalog or related modules can lead to this error.
  Background Job Failures: If a background job responsible for refreshing the product list fails or is not scheduled correctly, it can trigger this error.
  Performance Issues: High system load or performance bottlenecks can prevent the successful execution of the refresh task.
  
  Solution:
  
  Check Background Jobs: Verify if the background job responsible for refreshing the product list is running correctly. You can do this by checking the job logs in transaction SM37.
  Review Configuration Settings: Ensure that all relevant configuration settings for product management and catalog management are correctly set up. This includes checking the settings in transaction SPRO.
  Data Consistency Check: Perform a data consistency check to ensure that there are no discrepancies in the product data. This can involve running specific reports or transactions designed for data validation.
  System Performance Monitoring: Monitor system performance to identify any bottlenecks. If the system is under heavy load, consider optimizing performance or scheduling the refresh task during off-peak hours.
  Manual Refresh: If automatic refresh is failing, consider performing a manual refresh of the product list to see if that resolves the issue.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SPRO (Customizing), and SE80 (Object Navigator) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to product management and catalog management for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.