How To Fix CM_EHFND_PC_SRQ023 - Task to refresh substance list triggered.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 023

• Message text: Task to refresh substance list triggered.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ023 - Task to refresh substance list triggered. ?

  The SAP error message CM_EHFND_PC_SRQ023, which indicates that a task to refresh the substance list has been triggered, typically relates to issues in the Environment, Health, and Safety (EHS) module, particularly in the context of product compliance and substance management.
  Cause:
  
  Data Inconsistency: The substance list may not be up-to-date or consistent with the current data in the system.
  Configuration Issues: There may be configuration problems in the EHS module that prevent the system from properly refreshing the substance list.
  Background Job Failures: If the background job responsible for refreshing the substance list fails, it can trigger this error.
  Authorization Issues: Lack of proper authorizations for the user trying to execute the refresh task can also lead to this error.
  
  Solution:
  
  Check Background Jobs: Verify if the background job responsible for refreshing the substance list is running correctly. You can do this by checking transaction codes like SM37 to monitor job status.
  Manual Refresh: If the automatic refresh fails, you can try to manually refresh the substance list. This can often be done through specific EHS transactions or reports.
  Review Configuration: Ensure that the EHS module is correctly configured. Check the settings related to substance management and compliance.
  Data Validation: Validate the data in the substance list to ensure there are no inconsistencies or missing entries that could cause the refresh to fail.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the refresh task. You may need to consult with your SAP security team.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP frequently releases updates and patches that can resolve known issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for the EHS module for detailed guidance on managing substance lists and troubleshooting related issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Support Tickets: If the issue persists, consider raising a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.