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Message type: E = Error
Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request
Message number: 020
Message text: Substance request &1 is ready. Subsequent tasks are triggered.
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CM_EHFND_PC_SRQ020
- Substance request &1 is ready. Subsequent tasks are triggered. ?The SAP error message CM_EHFND_PC_SRQ020 indicates that a substance request has been processed and is now ready for subsequent tasks to be triggered. This message is typically related to the SAP Environment, Health, and Safety (EHS) module, specifically in the context of substance management and compliance.
Cause:
- Substance Request Processing: The message indicates that a substance request has been successfully processed and is now in a state where further actions or tasks need to be executed.
- Workflow Triggering: The system is designed to trigger subsequent tasks automatically once a substance request reaches a certain status. This message serves as a notification that the request is ready for the next steps in the workflow.
Solution:
- Check Workflow Configuration: Ensure that the workflow for substance requests is correctly configured. This includes verifying that all necessary steps and tasks are defined and that the system is set up to trigger them automatically.
- Monitor Task Execution: If subsequent tasks are not being triggered as expected, check the task execution logs or workflow logs to identify any issues or errors that may be preventing the tasks from being processed.
- Review User Authorizations: Ensure that the users involved in the workflow have the necessary authorizations to execute the subsequent tasks. Lack of permissions can halt the workflow.
- System Performance: Sometimes, system performance issues can delay the triggering of subsequent tasks. Monitor system performance and check for any bottlenecks.
- Consult Documentation: Refer to SAP documentation or help resources for specific details on the substance request process and any related configurations that may need to be adjusted.
Related Information:
If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP EHS expert for further assistance.
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