How To Fix CM_EHFND_PC_SRQ015 - Insert of a new service request entry into the database failed.

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_PC_SRQ - Messages for Product Compliance Regulatory Service Request

• Message number: 015

• Message text: Insert of a new service request entry into the database failed.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_PC_SRQ015 - Insert of a new service request entry into the database failed. ?

  The SAP error message CM_EHFND_PC_SRQ015 indicates that there was a failure when trying to insert a new service request entry into the database. This error can occur in various contexts, particularly when working with SAP's Customer Experience (CX) or Service Request Management functionalities.
  Possible Causes:
  
  Database Constraints: The insertion may violate database constraints such as primary key, foreign key, or unique constraints.
  Data Validation Issues: The data being inserted may not meet the required validation rules or formats defined in the system.
  Database Connection Issues: There may be issues with the database connection, such as timeouts or connectivity problems.
  Insufficient Authorizations: The user attempting to perform the operation may not have the necessary authorizations to insert records into the database.
  System 
  Configuration Issues: There may be misconfigurations in the system settings or parameters that affect the service request functionality.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may be causing