How To Fix CM_EHFND_FW_WFF_PCO019 - Cannot store inquiry statement (person &1); save failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF_PCO - Messages for PCO Handling

• Message number: 019

• Message text: Cannot store inquiry statement (person &1); save failed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF_PCO019 - Cannot store inquiry statement (person &1); save failed ?

  The SAP error message CM_EHFND_FW_WFF_PCO019 indicates that there was an issue when trying to save an inquiry statement for a person in the SAP system. This error can occur in various contexts, particularly in the Employee Central or related modules where inquiries or requests are being processed.
  Possible Causes:
  
  Data Validation Issues: The data being saved may not meet the required validation rules. This could be due to missing mandatory fields, incorrect data formats, or invalid values.
  Authorization Issues: The user attempting to save the inquiry may not have the necessary permissions to perform this action.
  System Configuration: There may be configuration issues in the system that prevent the saving of inquiry statements.
  Technical Issues: There could be underlying technical problems, such as database connectivity issues or system performance problems.
  Business Logic Errors: There may be custom logic or enhancements that are interfering with the save process.
  
  Solutions:
  
  Check Data Input: Review the data being entered for the inquiry statement. Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Review Authorizations: Verify that the user has the necessary authorizations to save inquiry statements. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: If you have access, check the configuration settings related to the inquiry process. Ensure that everything is set up correctly.
  Check for System Errors: Look at the system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SLG1 for logs, SU53 for authorization checks, and SE80 for checking custom developments.
  Documentation: Review the documentation for the specific module you are working with, as it may provide insights into common issues and their resolutions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution. If the problem continues, further investigation may be necessary, potentially involving technical support from SAP.