How To Fix CM_EHFND_FW_WFF_PCO018 - Other inbound file (response from partner) already stored in workflow

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF_PCO - Messages for PCO Handling

• Message number: 018

• Message text: Other inbound file (response from partner) already stored in workflow

What causes this issue?

Another file (response) is already attached to the workflow. This was
done in a previous step. The business partner may have sent the response
twice.

System Response

The current file was not stored in the workflow

How to fix this error?

If you need the information in this file, add the data manually.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF_PCO018 - Other inbound file (response from partner) already stored in workflow ?

  The SAP error message CM_EHFND_FW_WFF_PCO018 indicates that there is an issue with processing an inbound file (typically a response from a partner) in the workflow. This error usually occurs when the system detects that the file has already been processed and stored in the workflow, leading to a conflict when trying to process it again.
  Cause:
  
  Duplicate Processing: The most common cause of this error is that the inbound file has already been processed and stored in the workflow. This can happen if the same file is sent multiple times by the partner or if there is a retry mechanism that resubmits the same file.
  Workflow Configuration: There may be issues with the workflow configuration that do not allow for the reprocessing of files that have already been handled.
  System or Network Issues: Temporary system or network issues may cause the same file to be sent multiple times, leading to duplicates.
  
  Solution:
  
  Check for Duplicates: Verify if the inbound file has indeed been processed. You can check the workflow logs or the relevant transaction codes (like SWI1 for workflow overview) to see the status of the file.
  Adjust Workflow Logic: If the workflow is designed to handle duplicates, you may need to adjust the logic to allow for reprocessing or to handle duplicates more gracefully.
  Partner Communication: Communicate with the partner to ensure that they are not sending duplicate files. If they are, you may need to implement a mechanism to prevent this on their end.
  Error Handling: Implement error handling in your workflow to manage situations where duplicate files are received. This could involve logging the error and notifying the relevant personnel.
  Consult Documentation: Review SAP documentation or notes related to this specific error message for any additional insights or recommended actions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SWI1 (Workflow Overview) and SWI2_FREQ (Work Item Selection) to monitor and manage workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Workflow Monitoring: Regularly monitor your workflows to catch issues early and prevent them from affecting business processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for further assistance.