How To Fix CM_EHFND_FW_WFF_PCO016 - Cannot read attachment (&1); probably an authorization problem

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_FW_WFF_PCO - Messages for PCO Handling

• Message number: 016

• Message text: Cannot read attachment (&1); probably an authorization problem

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_FW_WFF_PCO016 - Cannot read attachment (&1); probably an authorization problem ?

  The SAP error message CM_EHFND_FW_WFF_PCO016 indicates that the system is unable to read an attachment, and it suggests that this might be due to an authorization problem. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to access the attachment. This could be due to missing roles or authorizations in the user's profile.
  Attachment Not Found: The attachment may not exist in the system, or it may have been deleted or moved.
  Document Management System (DMS) Configuration: If the attachment is stored in a Document Management System, there may be configuration issues preventing access.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the application server.
  
  Solutions:
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary roles and authorizations to access the attachment. This can be done by checking the user's profile in transaction SU01 or using transaction PFCG to review roles.
  Ensure that the user has access to the specific object types related to the attachment.
  
  
  
  Verify Attachment Existence:
  
  Check if the attachment exists in the system. You can do this by navigating to the relevant transaction or using the document management features to search for the attachment.
  
  
  
  Review DMS Configuration:
  
  If the attachment is managed through a Document Management System, ensure that the DMS is properly configured and that the user has access to the DMS.
  
  
  
  Check System Logs:
  
  Review system logs for any additional error messages or warnings that might provide more context about the issue. You can use transaction SLG1 to check application logs.
  
  
  
  Consult with Basis Team:
  
  If the issue persists, consult with your SAP Basis team to check for any underlying technical issues, such as database connectivity or server issues.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions resolve the issue, consider reaching out to SAP Support for further assistance, providing them with the error message and any relevant details.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SLG1: Application Log
  
  
  Documentation: Review SAP documentation related to authorization management and document management systems for more detailed guidance.
  User Training: Ensure that users are trained on how to access attachments and understand the authorization requirements.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CM_EHFND_FW_WFF_PCO016.