How To Fix CM_EHFND_COMN031 - Cannot attach the file &1 to e-mail (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 031

• Message text: Cannot attach the file &1 to e-mail (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN031 - Cannot attach the file &1 to e-mail (&2) ?

  The SAP error message CM_EHFND_COMN031 indicates that there is an issue with attaching a file to an email in the SAP system. The message typically states: "Cannot attach the file &1 to e-mail (&2)," where &1 represents the file name and &2 may provide additional context or error details.
  Causes:
  
  File Size Limitations: The file you are trying to attach may exceed the maximum size limit set for email attachments in the SAP system.
  File Format Restrictions: The file type may not be supported for email attachments.
  Missing Authorizations: The user may not have the necessary permissions to access the file or send emails.
  System Configuration Issues: There may be configuration issues in the SAP system related to email settings or file handling.
  Network Issues: Temporary network issues could prevent the email from being sent or the file from being attached.
  File Path Issues: The file path may be incorrect or the file may not exist at the specified location.
  
  Solutions:
  
  Check File Size: Ensure that the file size does not exceed the limits set in the SAP system. If it does, consider compressing the file or splitting it into smaller parts.
  Verify File Format: Make sure that the file format is supported for email attachments. Convert the file to a supported format if necessary.
  Review Authorizations: Check the user’s authorizations to ensure they have the necessary permissions to access the file and send emails.
  Check Configuration Settings: Review the email configuration settings in the SAP system (transaction SCOT) to ensure they are correctly set up for sending emails.
  Test Network Connectivity: Ensure that there are no network issues that could be affecting the ability to send emails.
  Confirm File Path: Verify that the file path is correct and that the file exists at the specified location.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Use transaction codes like SCOT (SAPconnect Administration) to check email settings and configurations.
  Logs and Traces: Review system logs and traces for more detailed error messages that could provide additional context for the issue.
  SAP Community: Consider searching or posting in the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.