How To Fix CM_EHFND_COMN029 - Unable to set the user &1 as sender of the request (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 029

• Message text: Unable to set the user &1 as sender of the request (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN029 - Unable to set the user &1 as sender of the request (&2) ?

  The SAP error message CM_EHFND_COMN029 indicates that there is an issue with setting a specific user as the sender of a request in the SAP system. This error typically arises in the context of workflows, notifications, or communication processes within SAP applications, particularly in the SAP Cloud Platform or SAP S/4HANA environments.
  Cause:
  The error can be caused by several factors, including:
  
  User Authorization Issues: The user specified as the sender may not have the necessary authorizations or roles assigned to perform the action.
  User Status: The user account may be locked, inactive, or not properly configured in the system.
  Configuration Issues: There may be misconfigurations in the workflow or communication settings that prevent the system from recognizing the user as a valid sender.
  Technical Issues: There could be underlying technical issues, such as connectivity problems or system errors, that prevent the request from being processed correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Ensure that the user specified as the sender has the appropriate roles and authorizations assigned. You can do this by checking the user profile in the SAP system.
  
  
  
  Verify User Status:
  
  Check if the user account is active and not locked. You can do this in the user management section of the SAP system (transaction code SU01).
  
  
  
  Review Configuration Settings:
  
  Look into the configuration settings related to workflows or communication processes. Ensure that the sender's user ID is correctly configured and that there are no discrepancies.
  
  
  
  Check System Logs:
  
  Review system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Test with Another User:
  
  If possible, try to set a different user as the sender to see if the issue persists. This can help determine if the problem is specific to the original user.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to the specific application or module you are working with for any known issues or additional troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs or configurations.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SLG1 (Application Log), and SWI1 (Work Item Selection) for workflow-related issues.
  SAP Notes: Search for SAP Notes related to the error message CM_EHFND_COMN029 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Check SAP Community forums for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the error message CM_EHFND_COMN029 in your SAP system.