How To Fix CM_EHFND_COMN030 - E-mail not sent to &1; cannot add recipient to send request (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 030

• Message text: E-mail not sent to &1; cannot add recipient to send request (&2)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN030 - E-mail not sent to &1; cannot add recipient to send request (&2) ?

  The SAP error message CM_EHFND_COMN030 indicates that an email could not be sent to a specified recipient due to an issue with adding that recipient to the send request. This error can occur in various scenarios, particularly when using SAP's email functionality, such as in workflows, notifications, or other automated email communications.
  Possible Causes:
  
  Invalid Email Address: The recipient's email address may be incorrectly formatted or invalid.
  Recipient Not Found: The recipient may not exist in the system or may not be properly configured to receive emails.
  Email Configuration Issues: There may be issues with the email configuration in the SAP system, such as SMTP settings or missing parameters.
  Authorization Issues: The user or process attempting to send the email may not have the necessary authorizations to send emails.
  System Errors: There could be temporary system errors or issues with the email server that prevent the email from being sent.
  
  Solutions:
  
  Check Email Address: Verify that the email address of the recipient is correct and properly formatted.
  Validate Recipient: Ensure that the recipient exists in the system and is configured to receive emails. Check user settings in transaction SU01 or relevant user management transactions.
  Review Email Configuration: Check the SMTP configuration in transaction SCOT (SAPconnect) to ensure that the email settings are correctly configured. Ensure that the SMTP server is reachable and properly set up.
  Check Authorizations: Ensure that the user or process has the necessary authorizations to send emails. This may involve checking roles and authorizations in transaction PFCG.
  Monitor System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Test Email Functionality: Use transaction SOST to check the status of sent emails and to see if there are any stuck emails that need to be processed.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team or SAP Basis team for further investigation, especially if it involves server-side issues.
  
  Related Information:
  
  Transaction Codes:
  
  SCOT: SAPconnect configuration.
  SOST: Display sent emails.
  SLG1: Application log for error messages.
  SU01: User maintenance to check user settings.
  
  
  Documentation: Refer to SAP Help Portal for detailed documentation on email configuration and troubleshooting.
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to email sending in your specific version of SAP.
  
  By following these steps, you should be able to identify and resolve the issue causing the CM_EHFND_COMN030 error message.