How To Fix CM_EHFND_COMN033 - E-mail not sent because of problems during creation of the e-mail (&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: CM_EHFND_COMN - Commonly Used Messages

• Message number: 033

• Message text: E-mail not sent because of problems during creation of the e-mail (&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CM_EHFND_COMN033 - E-mail not sent because of problems during creation of the e-mail (&1) ?

  The SAP error message CM_EHFND_COMN033 indicates that there was an issue during the creation of an email, which prevented it from being sent. This error can arise from various causes, and understanding these can help in troubleshooting and resolving the issue.
  Possible Causes:
  
  Configuration Issues: The email configuration in SAP might not be set up correctly. This includes settings for the SMTP server, email addresses, or other related parameters.
  Missing or Incorrect Email Address: The recipient's email address may be missing, incorrectly formatted, or invalid.
  Authorization Issues: The user or system may not have the necessary authorizations to send emails.
  Network Issues: There could be network connectivity problems preventing the SAP system from reaching the SMTP server.
  SMTP Server Issues: The SMTP server itself may be down or misconfigured, leading to failures in sending emails.
  Content Issues: The content of the email (such as attachments or formatting) may be causing issues during the creation process.
  
  Solutions:
  
  
  Check Email Configuration:
  
  Go to transaction SCOT (SAPconnect) and verify the settings for the SMTP node.
  Ensure that the SMTP server details are correctly configured, including the server address and port.
  
  
  
  Validate Email Addresses:
  
  Check the email addresses being used in the process. Ensure they are correctly formatted and valid.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send emails. This may involve checking roles and permissions.
  
  
  
  Test Network Connectivity:
  
  Verify that the SAP system can reach the SMTP server. You can use tools like ping or telnet to check connectivity.
  
  
  
  Check SMTP Server Status:
  
  Ensure that the SMTP server is operational. You may need to contact your IT department or the administrator of the SMTP server.
  
  
  
  Examine Email Content:
  
  If the email includes attachments, check their size and format. Large attachments or unsupported formats can cause issues.
  
  
  
  Review SAP Logs:
  
  Check the SAP application logs (transaction SLG1) for more detailed error messages that can provide additional context about the failure.
  
  
  
  Debugging:
  
  If the issue persists, consider debugging the email sending process to identify where the failure occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to SAPconnect and email configuration for best practices and detailed setup instructions.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By systematically checking these areas, you should be able to identify and resolve the issue causing the CM_EHFND_COMN033 error.