How To Fix CIWB_UI011 - Document no. &1 created - press Refresh to get the current data

SAP Error Message - Details

• Message type: E = Error

• Message class: CIWB_UI -

• Message number: 011

• Message text: Document no. &1 created - press Refresh to get the current data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CIWB_UI011 - Document no. &1 created - press Refresh to get the current data ?

  The SAP error message CIWB_UI011 ("Document no. &1 created - press Refresh to get the current data") typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications where a document or transaction has been successfully created, but the user interface has not yet updated to reflect this change.
  Cause:
  
  Asynchronous Processing: The document creation process may be asynchronous, meaning that the system has completed the creation of the document, but the user interface has not yet refreshed to show the new data.
  User Interface Delay: There may be a delay in the user interface updating due to network latency or performance issues.
  Caching: The user interface might be displaying cached data instead of the most current data.
  
  Solution:
  
  Refresh the Interface: The simplest solution is to follow the instruction in the error message and press the "Refresh" button in the user interface. This will prompt the system to fetch the latest data and display the newly created document.
  Check for Background Jobs: If the document creation involves background processing, ensure that any related background jobs have completed successfully.
  Clear Cache: If refreshing does not work, try clearing the browser cache or the application cache, as this can sometimes resolve display issues.
  Log Out and Log In: If the issue persists, logging out of the application and logging back in can help reset the session and refresh the data.
  Check System Performance: If there are ongoing performance issues with the SAP system, it may be worth checking with your IT or SAP Basis team to ensure that the system is running optimally.
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or specific documentation for SAP Convergent Charging for more details on handling document creation and user interface updates.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or bugs related to this error message.
  Support: If the problem continues to occur frequently, consider reaching out to SAP Support for further assistance, especially if it impacts business processes.
  
  By following these steps, you should be able to resolve the CIWB_UI011 error and ensure that your user interface reflects the most current data.