How To Fix CIWB_UI009 - Document & has been saved - press Refresh to get the current data

SAP Error Message - Details

• Message type: E = Error

• Message class: CIWB_UI -

• Message number: 009

• Message text: Document & has been saved - press Refresh to get the current data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CIWB_UI009 - Document & has been saved - press Refresh to get the current data ?

  The SAP error message CIWB_UI009, which states "Document & has been saved - press Refresh to get the current data," typically occurs in the context of the SAP Fiori or SAP Web UI applications. This message indicates that a document has been successfully saved, but the user is still viewing an outdated version of the data. Here’s a breakdown of the cause, solution, and related information:
  Cause:
  
  Data Refresh Requirement: After saving a document, the application may not automatically refresh the displayed data. This can lead to the user seeing stale information.
  Session State: The user interface may not be in sync with the backend data due to session state issues or network latency.
  User Action: The user may have navigated away from the document or made changes without refreshing the view.
  
  Solution:
  
  Press Refresh: The immediate solution is to follow the prompt and press the "Refresh" button in the application. This will reload the current data from the server and display the latest information.
  Manual Navigation: If the refresh does not work, try navigating away from the document and then returning to it. This can also trigger a data refresh.
  Clear Cache: If the problem persists, consider clearing the browser cache or using a different browser to eliminate any caching issues that might be causing the stale data.
  Check for Updates: Ensure that you are using the latest version of the SAP application, as updates may contain bug fixes related to data synchronization.
  Consult Documentation: Refer to the SAP documentation or help resources for specific guidance related to the application you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Training: Ensure that users are trained on how to properly save and refresh data within the application to minimize confusion.
  System Performance: If this error occurs frequently, it may be worth investigating the performance of the SAP system and network to ensure that data is being transmitted efficiently.
  
  If the issue continues to occur despite following these steps, it may be necessary to involve your SAP support team or consult with SAP directly for further assistance.