How To Fix CIWB_UI010 - Cancellation billing document &1 has been saved - press Refresh


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CIWB_UI -

  • Message number: 010

  • Message text: Cancellation billing document &1 has been saved - press Refresh

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CIWB_UI010 - Cancellation billing document &1 has been saved - press Refresh ?

    The SAP error message CIWB_UI010 typically occurs in the context of cancellation billing documents within the SAP system. This message indicates that a cancellation billing document has been successfully saved, but the user needs to refresh the screen to see the updated information or status.

    Cause:

    1. System Delay: After saving a cancellation billing document, there may be a slight delay in the system updating the user interface.
    2. User Interface Refresh: The user interface may not automatically refresh to reflect the changes made, leading to this message prompting the user to refresh manually.
    3. Transaction Processing: The cancellation process may involve multiple steps or background processing that requires the user to refresh the view to see the latest status.

    Solution:

    1. Refresh the Screen: The immediate solution is to follow the prompt and press the "Refresh" button or use the F5 key to refresh the screen. This should update the display to show the latest status of the cancellation billing document.
    2. Check Document Status: After refreshing, verify the status of the cancellation billing document to ensure it has been processed correctly.
    3. Review Logs: If the issue persists, check the application logs or transaction logs for any errors or warnings that may provide additional context.
    4. Consult Documentation: Refer to SAP documentation or help resources for any specific notes related to cancellation billing documents.
    5. Contact Support: If the problem continues or if there are additional issues, consider reaching out to your SAP support team for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes related to billing and cancellation processes, such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document).
    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to perform cancellation billing actions.
    • SAP Notes: Check for any SAP Notes that may address known issues or provide patches related to billing document processing.
    • System Performance: If delays are frequent, it may be worth investigating system performance or network issues that could be affecting response times.

    By following these steps, you should be able to resolve the CIWB_UI010 error message and ensure that your cancellation billing documents are processed correctly.

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