How To Fix CIC010 - No visible components have been assigned to CIC framework &

CIC010 - Overview

• Message type: E = Error

• Message class: CIC - Customer Interaction Center Framework

• Message number: 010

• Message text: No visible components have been assigned to CIC framework &

What causes this issue?

The Framework ID used in this CIC session does not contain any visible
components.,,

System Response

CIC front office execution terminates.,,,,,,

How to fix this error?

Please add visible components to the Framework ID in Framework
customizing. Then start the CIC front office again.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CIC010 - No visible components have been assigned to CIC framework & ?

  The SAP error message CIC010 ("No visible components have been assigned to CIC framework") typically occurs in the context of the SAP Customer Interaction Center (CIC) when there are no components or services assigned to the CIC framework for a specific user or role. This can prevent users from accessing the necessary functionalities within the CIC.
  Causes:
  
  Missing Component Assignment: The user or role does not have any components assigned in the CIC framework.
  
  Configuration Issues: The CIC framework may not be properly configured, leading to the absence of visible components.
  Authorization Issues: The user may not have the necessary authorizations to view or access the assigned components.
  System Errors: There may be underlying system errors or inconsistencies in the configuration.
  
  Solutions:
  
  
  Check Component Assignment:
  
  Go to the CIC configuration settings and verify that the necessary components are assigned to the user or role.
  Ensure that the components required for the user's tasks are included in the configuration.
  
  
  
  Review User