How To Fix CI_DRAFTPRD_MESSAGE564 - The variant matrix can be called up only for generic products/variants

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 564

• Message text: The variant matrix can be called up only for generic products/variants

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE564 - The variant matrix can be called up only for generic products/variants ?

  The SAP error message CI_DRAFTPRD_MESSAGE564 indicates that the variant matrix can only be accessed for generic products or variants. This error typically arises in the context of product configuration and variant management within SAP, particularly in the areas of SAP Variant Configuration (VC) or Product Lifecycle Management (PLM).
  Cause:
  
  Non-generic Product: The product you are trying to access is not defined as a generic product or variant. The variant matrix is specifically designed to work with generic products that have variants.
  Incorrect Product Type: The product type you are working with may not support variant configuration, leading to this error.
  Missing Configuration: The product may not have been properly configured to allow for variant management, or the necessary settings may not be in place.
  
  Solution:
  
  Check Product Type: Ensure that the product you are trying to access is indeed a generic product or a variant. You can do this by checking the product master data in SAP.
  Define Generic Product: If the product is not defined as a generic product, you may need to create or modify the product to be a generic product or variant. This involves setting up the necessary characteristics and values.
  Review Configuration Settings: Ensure that the configuration settings for the product allow for variant management. This may involve checking the configuration profile and ensuring that the variant matrix is enabled.
  Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to set up generic products and variants correctly.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Variant Configuration (VC): This is a tool within SAP that allows businesses to manage product variants efficiently. Understanding how VC works can help in resolving issues related to product variants.
  Product Master Data: Familiarize yourself with the product master data structure in SAP, as this is crucial for managing products and their variants.
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or articles that may address this specific error message or provide additional troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.