How To Fix CI_DRAFTPRD_MESSAGE563 - Listing not possible online for value-only products

SAP Error Message - Details

• Message type: E = Error

• Message class: CI_DRAFTPRD_MESSAGE -

• Message number: 563

• Message text: Listing not possible online for value-only products

What causes this issue?

You wanted to carry out the
<DS:GLOS.listing>listing</> operation for a
<DS:GLOS.hierarchy_material>hierarchy product</>, a
<DS:GLOS.material_group_material>product group product</>, or a
<DS:GLOS.group_material>group product</>. If you have scheduled the
corresponding background job, the system normally does this
automatically.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If you have not done so already, schedule the background job for the
system to carry out the listing operation automatically.
<DS:TRAN.SM36>Proceed</>
If absolutely necessary, you can carry out the listing operation
manually.
<DS:TRAN.WSP7>Proceed</>

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CI_DRAFTPRD_MESSAGE563 - Listing not possible online for value-only products ?

  The SAP error message CI_DRAFTPRD_MESSAGE563, which states "Listing not possible online for value-only products," typically occurs in the context of product listing and management within the SAP system, particularly in the Retail or Logistics modules. This error indicates that the system is unable to list certain products that are classified as "value-only" products in an online environment.
  Cause:
  
  
  Product Classification: The product in question is classified as a "value-only" product, which means it does not have a physical representation or stock associated with it. These products are often used for pricing or promotional purposes but are not intended for direct sales.
  
  
  System Configuration: The system may be configured to restrict online listings for value-only products due to business rules or settings in the SAP system.
  
  
  Master Data Issues: There may be issues with the master data of the product, such as missing attributes or incorrect settings that prevent it from being listed online.
  
  
  Solution:
  
  
  Check Product Classification: Review the classification of the product in the system. If it is indeed a value-only product and should not be listed online, then the error is expected behavior. If it should be listed, consider changing its classification.
  
  
  Review System Settings: Check the configuration settings in the SAP system related to product listings. This may involve looking at the settings for online sales channels and ensuring that value-only products are allowed to be listed if that is the desired behavior.
  
  
  Update Master Data: Ensure that all necessary master data for the product is complete and accurate. This includes checking for required fields and attributes that may be necessary for online listing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling value-only products and their listing capabilities.
  
  
  Contact SAP Support: If the issue persists and you believe it should not be occurring, consider reaching out to SAP support for further assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on handling value-only products.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Training and Documentation: Ensure that users involved in product management are trained on the implications of product classifications and the handling of value-only products in the SAP system.
  
  By following these steps, you should be able to address the error message CI_DRAFTPRD_MESSAGE563 effectively.