How To Fix CCM103 - Specify telephone number

CCM103 - Overview

• Message type: E = Error

• Message class: CCM -

• Message number: 103

• Message text: Specify telephone number

What causes this issue?

Telephone number missing for a callback.

How to fix this error?

Enter the telephone number. The telephone number can still be changed
during the callback operation.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCM103 - Specify telephone number ?

  The SAP error message CCM103: Specify telephone number typically occurs in the context of customer master data or vendor master data maintenance. This error indicates that a telephone number is required but has not been provided in the relevant fields.
  
  Cause:
  The error is triggered when you attempt to save or process a record (such as a customer or vendor) that requires a telephone number, but the field for the telephone number is either empty or not filled out correctly. This is often a validation rule set in the system to ensure that all necessary contact information is provided.
  
  Solution:
  To resolve the CCM103 error, follow these steps:
  
  
  Navigate to the Relevant Transaction:
  
  Go to the transaction where you encountered the error (e.g., XD01 for customer creation, XD02 for customer change, MK01 for vendor creation, etc.).
  
  
  
  Locate the Telephone Number Field:
  
  Find the section of the form where the telephone number is required. This is usually under the