How To Fix CCM102 - Enter ID of person to be called

CCM102 - Overview

• Message type: E = Error

• Message class: CCM -

• Message number: 102

• Message text: Enter ID of person to be called

What causes this issue?

Caller information is missing.

How to fix this error?

Enter the caller so that further data about the caller can be
determined.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCM102 - Enter ID of person to be called ?

  The SAP error message CCM102 ("Enter ID of person to be called") typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when trying to initiate a call or communication with a contact person. This error indicates that the system requires a valid identifier (ID) for the person you are trying to call, but it has not been provided.
  
  Cause:
  
  Missing ID: The most common cause of this error is that the user has not entered a valid ID for the contact person in the relevant field.
  Incorrect Configuration: There may be issues with the configuration of the communication settings in the CRM system.
  User Permissions: The user may not have the necessary permissions to access the contact information.
  Data Integrity Issues: There could be issues with the data integrity in the database, such as missing or incorrect entries for contact persons.
  
  
  Solution:
  
  Enter a Valid ID: Ensure that you enter a valid