How To Fix CCM104 - No authorization for callback queue

SAP Error Message - Details

• Message type: E = Error

• Message class: CCM -

• Message number: 104

• Message text: No authorization for callback queue

What causes this issue?

This callback queue is not assigned to the person responsible.

System Response

The assignment of the callbacks to this callback queue is not allowed.

How to fix this error?

Only choose callback queues that are assigned to you in your callback
profile, or assign yourself to these queues.

Procedure for System Administrators

The assignment can be performed using transaction CICAB.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CCM104 - No authorization for callback queue ?

  The SAP error message CCM104: No authorization for callback queue typically occurs in the context of SAP's Centralized User Management (CUM) or when dealing with the Central User Administration (CUA) system. This error indicates that the user does not have the necessary authorizations to access or perform actions on a specific callback queue.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Authorizations: The user does not have the required authorizations assigned to their user profile to access the callback queue.
  Role Assignment: The roles assigned to the user do not include the necessary permissions for the callback queue.
  
  Configuration Issues: There may be configuration issues in the CUA or CUM settings that prevent the user from accessing the callback queue.
  
  
  Solution:
  To resolve the CCM104 error, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after the error occurs to check for missing authorizations. This transaction will show you