How To Fix CBGL00840 - Print using SAP GUI

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 840

• Message text: Print using SAP GUI

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00840 - Print using SAP GUI ?

  The SAP error message CBGL00840 typically relates to issues with printing in the SAP GUI environment. This error can occur due to various reasons, including configuration issues, printer settings, or user authorizations. Below are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system or may not be available.
  User Authorizations: The user may not have the necessary authorizations to access the printer or print documents.
  Output Device Settings: The output device settings in SAP may not be correctly set up, leading to printing failures.
  Network Issues: There may be network connectivity issues preventing the SAP system from communicating with the printer.
  SAP GUI Settings: Incorrect settings in the SAP GUI can also lead to printing errors.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Verify that the printer is correctly configured and is set as an active output device.
  Ensure that the printer is connected and operational.
  
  
  
  Verify User Authorizations:
  
  Check if the user has the necessary authorizations to print. This can be done by reviewing the user's roles and authorizations in transaction code SU01 (User Maintenance).
  
  
  
  Review Output Device Settings:
  
  In transaction code SPAD, check the settings for the output device being used. Ensure that the device type, host spool access method, and other parameters are correctly configured.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is reachable from the network. You can do this by trying to print a test page from the operating system or checking the printer's status.
  
  
  
  Check SAP GUI Settings:
  
  Ensure that the SAP GUI is configured to use the correct printer settings. You can check this in the SAP GUI options under the "Printing" section.
  
  
  
  Review Spool Requests:
  
  Check the spool requests in transaction code SP01 to see if there are any errors or issues with the print jobs that have been sent.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the CBGL00840 error.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU01: User Maintenance
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on printer configuration and troubleshooting printing issues.
  SAP Community: Engage with the SAP Community forums for insights and solutions shared by other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP Basis team or SAP support for further assistance.