How To Fix CBGL00842 - Print using SAP GUI was successful

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 842

• Message text: Print using SAP GUI was successful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00842 - Print using SAP GUI was successful ?

  The SAP error message CBGL00842 indicates that a print job was successfully sent to the printer using the SAP GUI, but it may not have printed as expected or there may be some confusion regarding the print status. Here’s a breakdown of the potential causes, solutions, and related information for this error message:
  Causes:
  
  Printer Configuration Issues: The printer may not be configured correctly in the SAP system or may not be set up properly in the operating system.
  Network Issues: There could be network connectivity problems between the SAP system and the printer.
  Printer Status: The printer may be offline, out of paper, or experiencing a hardware issue.
  User Authorization: The user may not have the necessary permissions to print to the specified printer.
  Output Device Settings: The output device settings in SAP may not match the printer capabilities or may be incorrectly configured.
  
  Solutions:
  
  Check Printer Status: Ensure that the printer is online, has paper, and is functioning correctly. You can do this by checking the printer directly or through the printer management interface.
  Verify Printer Configuration in SAP:
  
  Go to transaction code SPAD (Spool Administration) in SAP.
  Check the configuration of the output device you are trying to use.
  Ensure that the device type and other settings are correct.
  
  
  Test Print from SAP: Try printing a test page or a simple document from SAP to see if the issue persists.
  Check User Authorizations: Ensure that the user has the necessary authorizations to print to the specified printer.
  Review Spool Requests: Go to transaction code SP01 (Spool Request) to check the status of the spool requests. Look for any errors or warnings related to the print job.
  Network Troubleshooting: If the printer is networked, check for any network issues that may be preventing the print job from reaching the printer.
  Contact IT Support: If the issue persists, it may be necessary to contact your IT support team for further investigation.
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request
  SP02: Spool Request Overview
  
  
  Documentation: Refer to SAP Help documentation for detailed information on printer configuration and troubleshooting print issues.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to printing or the error message CBGL00842.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message CBGL00842.