How To Fix CBGL00841 - Print using SAP spool

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 841

• Message text: Print using SAP spool

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00841 - Print using SAP spool ?

  The SAP error message CBGL00841 typically indicates an issue related to printing in the SAP system, specifically when trying to print using the SAP spool system. This error can arise due to various reasons, including configuration issues, spool settings, or printer availability.
  Cause:
  
  Printer Configuration: The printer may not be correctly configured in the SAP system.
  Spool Request Issues: There may be issues with the spool request itself, such as it being stuck or not processed correctly.
  Output Device Settings: The output device settings may not be properly defined or may not match the requirements of the print job.
  Authorization Issues: The user may not have the necessary authorizations to access the printer or the spool request.
  Network Issues: There could be network connectivity issues between the SAP system and the printer.
  Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
  
  Solution:
  
  
  Check Printer Configuration:
  
  Go to transaction code SPAD (Spool Administration) and verify the configuration of the output device.
  Ensure that the printer is defined correctly and is active.
  
  
  
  Review Spool Requests:
  
  Use transaction code SP01 to check the status of the spool requests.
  Look for any errors or issues with the specific spool request that generated the error.
  
  
  
  Verify Output Device Settings:
  
  Ensure that the output device settings (such as device type, host spool access method, etc.) are correctly configured.
  Check if the output device is set to the correct type (e.g., local, network printer).
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to print and access the specified output device.
  
  
  
  Test Printer Connectivity:
  
  Check if the printer is online and accessible from the network.
  Perform a test print from the operating system or another application to ensure the printer is functioning correctly.
  
  
  
  Review SAP Notes:
  
  Check for any relevant SAP Notes or updates that may address known issues related to this error message.
  
  
  
  Contact Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SP02: User Spool Requests
  
  
  Documentation: Refer to SAP Help documentation for detailed information on spool administration and printer configuration.
  SAP Notes: Search the SAP Support Portal for specific notes related to error CBGL00841 for any patches or updates.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message CBGL00841.