How To Fix CBGL00839 - Print process started

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 839

• Message text: Print process started

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00839 - Print process started ?

  The SAP error message CBGL00839, which states "Print process started," typically indicates that a print job has been initiated but may not have completed successfully or is experiencing issues. This message can arise in various contexts, such as when printing documents, reports, or forms from SAP.
  Possible Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in SAP or may not be connected properly.
  Spool Request Problems: There may be issues with the spool request, such as it being stuck or not processed correctly.
  Network Issues: If the printer is networked, there may be connectivity issues preventing the print job from reaching the printer.
  Insufficient Permissions: The user may not have the necessary permissions to execute the print job.
  Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in SAP (transaction SPAD).
  Ensure that the correct output device is selected when initiating the print job.
  
  
  
  Review Spool Requests:
  
  Use transaction SP01 to check the status of the spool requests. Look for any errors or jobs that are stuck.
  If a spool request is stuck, you may need to delete it and re-initiate the print job.
  
  
  
  Test Printer Connectivity:
  
  Ensure that the printer is powered on and connected to the network.
  Print a test page directly from the printer to confirm it is functioning correctly.
  
  
  
  Check User Permissions:
  
  Ensure that the user has the necessary authorizations to print. This can be checked in transaction SU01 (User Maintenance).
  
  
  
  Monitor Printer Status:
  
  Check the physical printer for any alerts or error messages (e.g., paper jams, low ink).
  If the printer is shared, ensure that other users can print to it successfully.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address specific issues related to the CBGL00839 message.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  SU01: User Maintenance
  
  
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Documentation: Review SAP documentation related to printing and spool management for additional troubleshooting steps.
  
  
  By following these steps, you should be able to identify and resolve the issue related to the CBGL00839 error message in SAP.