How To Fix CBGL00838 - WWI debug mode activated

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 838

• Message text: WWI debug mode activated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00838 - WWI debug mode activated ?

  The SAP error message CBGL00838 indicates that the WWI (Windows-based Word Integration) debug mode has been activated. This message typically arises in the context of SAP's Document Management System (DMS) or when generating documents using WWI.
  Cause:
  The error message is triggered when the WWI is running in debug mode, which is usually intended for troubleshooting purposes. This mode can lead to performance issues or unexpected behavior in the document generation process. The debug mode may have been activated intentionally for testing or inadvertently due to configuration settings.
  Solution:
  To resolve the issue, you can follow these steps:
  
  
  Deactivate Debug Mode:
  
  Check the WWI configuration settings. You can do this by accessing the WWI configuration file or the relevant settings in the SAP GUI.
  Look for a parameter that enables debug mode (often a flag or setting) and set it to "off" or "false".
  
  
  
  Restart WWI:
  
  After making changes to the configuration, restart the WWI service to ensure that the new settings take effect.
  
  
  
  Check for Updates:
  
  Ensure that you are using the latest version of WWI, as updates may contain fixes for known issues.
  
  
  
  Review Logs:
  
  If the problem persists, review the WWI logs for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to the official SAP documentation for WWI for more detailed instructions on configuration and troubleshooting.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance, especially if this is affecting production processes.
  
  
  
  Related Information:
  
  WWI Configuration: Familiarize yourself with the WWI configuration settings, as they can significantly impact how documents are generated.
  Debugging: If you are in a development or testing environment, you may want to keep debug mode enabled temporarily to troubleshoot other issues, but remember to disable it in production.
  Performance Considerations: Running WWI in debug mode can slow down document generation and may lead to other performance-related issues.
  
  By following these steps, you should be able to resolve the CBGL00838 error and return WWI to normal operation.