How To Fix CBGL00836 - Call from WWI in non-Unicode mode

SAP Error Message - Details

• Message type: E = Error

• Message class: CBGL00 - GLM: Standard Messages

• Message number: 836

• Message text: Call from WWI in non-Unicode mode

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CBGL00836 - Call from WWI in non-Unicode mode ?

  The SAP error message CBGL00836, which states "Call from WWI in non-Unicode mode," typically occurs when there is an issue related to the integration between SAP and the SAP Web Application Server (WWI) when the system is running in non-Unicode mode. This can happen in environments where the system is not configured to handle Unicode data properly.
  Cause:
  
  Non-Unicode System: The error indicates that the WWI is being called from a non-Unicode SAP system. Non-Unicode systems have limitations in handling certain character sets, which can lead to issues when processing data that may contain Unicode characters.
  Configuration Issues: There may be configuration issues in the WWI settings or the way the SAP system is set up to handle calls from WWI.
  Data Handling: If the data being processed contains characters that are not supported in a non-Unicode environment, it can trigger this error.
  
  Solution:
  
  Check System Configuration: Ensure that the SAP system is correctly configured to handle calls from WWI. This includes checking the settings in the SAP GUI and the WWI configuration.
  Switch to Unicode: If possible, consider migrating your SAP system to a Unicode version. This is the most effective long-term solution, as it allows for better handling of international character sets and data.
  Review WWI Settings: Check the WWI settings in the SAP system. Ensure that the WWI is configured correctly to work with the non-Unicode environment.
  Data Validation: Validate the data being processed to ensure that it does not contain unsupported characters. If necessary, clean or transform the data before processing it through WWI.
  Consult Documentation: Refer to SAP documentation or support notes related to WWI and non-Unicode systems for specific guidance and troubleshooting steps.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  WWI Documentation: Review the official documentation for WWI to understand its requirements and limitations when working with non-Unicode systems.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.